Frequently Asked Questions
Find answers to common questions below
FAQ Management Dashboard
Add New FAQ
Manage Existing FAQs
Add New Topic
Manage Topics
Export Data
Download your FAQ and topic data as CSV files for backup or external editing.
Import FAQs from CSV
Upload a CSV file with columns: Question, Answer, Topic Name
If unchecked, new FAQs will be added to existing ones
Import Topics from CSV
Upload a CSV file with columns: Name, Color, Description
If unchecked, new topics will be added to existing ones
CSV Format Examples
FAQ CSV Format:
Question,Answer,Topic Name
"How do I reset my password?","Click on 'Forgot Password' and follow the steps","Technical Support"
"What are your business hours?","We're open Monday-Friday 9AM-6PM EST","General"
Topic CSV Format:
Name,Color,Description
"General","#3498db","General questions and information"
"Technical Support","#e74c3c","Technical issues and troubleshooting"